*** PLEASE READ - NO REFUNDS if you make a mistake. The "MOM" puzzle piece is NOT automatically included. You must add it in your list if you want it. *** DO NOT hit the "ENTER" key to separate your names in your list. Please use commas to separate each name. IF you want a "Mom" puzzle piece to be included, TYPE "Mom" in your list. IF you do NOT type "Mom" in your list of names, you will NOT receive a "Mom" puzzle piece in the set of puzzles. IF you do not type "Mom", the FIRST name in your list will be the most centered puzzle piece. This sign is laser engraved on white board with a raised frame and puzzle pieces made of Baltic birch. A stand for your Heart Sign is included too! Our Mother's Day Heart Gift will come gift boxed. All you need to do is add a bow or ribbon! -Easy to Order- * Names on Puzzle Pieces* - Please List ALL pieces INCLUDING the word "Mom" if you want a "Mom" piece. Example: Mom, Dad, Leslie. *If you want a specific order for the names, please list them with the corresponding locations separated by commas. Example: Mom - Center, Dad - Above Mom, Kalie - Below Mom, Jada - Left of Mom. ***NOTE: Please order carefully, read all directions, and double check your spellings. Because of the nature of this personalized item, we cannot offer refunds or replacements due to misspellings or INCORRECT ORDERING FORMAT. If you have questions before ordering, please reach out to us or send us an email to support@kraftysupply.com